What is Fortumo?
Fortumo is a mobile payments provider for games, social networks and other online services and apps. We enable users to pay for virtual and digital goods with their mobile phone, with no need for a credit card or bank account.
In which countries and mobile networks can i pay through Fortumo?
Our mobile payments are currently available in 70+ countries. We are constantly adding new countries and mobile networks – you can see the up-to-date list of supported countries and mobile operators at http://fortumo.com/countries.
How will i be charged when making a payment through Fortumo?
The payments will appear on your mobile phone bill. The charge description typically mentions Fortumo, but it may also differ depending on the country. If the service provider is not mentioned on the bill, you can always request more details from your mobile operator.
Can i pay with prepaid mobile account?
Sure, your payments will deducted from your credit balance. If the balance on your prepaid account is not sufficient, the purchase will not be completed and you will not receive a purchase confirmation SMS.
Is using Fortumo payments safe?
Every payment via Fortumo is initiated and confirmed from your phone either by sending SMS or confirming the purchase inside an app on your phone screen. After every purchase you receive a purchase confirmation SMS on your phone.
Can i block my number against future payments through Fortumo?
In case you need to block a phone number against unauthorised use, for example, by minors, please send us the phone number and reason for blocking. We will blacklist the number in our database against future payments. If a purchase is attempted from a blacklisted number, the user receives a reply message informing him that Fortumo payments are not available for this phone number.
Why Fortumo Mobile Payments can’t be used in my favourite game?
We’re doing our best to add as many games as possible, but if your favourite one is not in our portfolio yet – try contacting their customer support and suggest adding Fortumo as a payment method. If there will be enough similar requests – you can be confident that Fortumo will be added. So ask your friends to participate as well! And definitely drop us a note!